CITIZEN'S CHARTER

Pursuant to R.A. 11032 and its Implementing Rules and Regulations, specially Section 6 of the Act and Rule IV of the IRR.

  • A comprehensive list of all government services classified into simple, complex, and highly technical transactions,
  • The complete requirements and fees for such services,
  • The prescribed processing times of such classified government services which in no case shall exceed the corresponding three (3), seven (7), and twenty (20) days under R.A. 11032, and
  • Where applicable, the government services that are covered by the Constitution and special laws thereby exempted from the prescribed processing time under R.A. 11032, indicating such service, prescribed processing time, and the legal basis.

MANDATE
To serve primarily as a General Purpose Government for the coordination and delivery of Basic, regular and delivery of effective governance of the inhabitants within its territorial jurisdiction.